Last updated: November 12, 2026
J&H Custom Deckworks ("we," "us," or "our") is a custom deck builder serving Central Texas, including the Austin area. This Privacy Policy explains how we collect, use, and share information when you visit jhcustomdeckworks.com, contact us, or submit a lead through our website or our Facebook and Instagram (Meta) ads.
This is a general policy for a small local business. It is not legal advice.
Information we collect
We may collect:
- Name
- Email address
- Phone number
- ZIP code
- Street address
- Details you share about a planned project or a request for a quote
- Technical information such as browser type, device type, pages visited, referring site, and approximate location, collected through cookies and similar tools
This includes information you enter on our website contact or lead forms, and information you submit through Facebook or Meta instant lead ads or lead forms.
How we use your information
We use this information to:
- Contact you about quote requests, consultations, and questions about a project
- Respond to messages you send us
- Schedule site walks and follow up on work we have discussed
- Operate, maintain, and improve our website and advertising
- Understand how visitors use our site
- Meet legal or recordkeeping obligations
We do not sell your personal information.
Cookies and analytics
Our website may use cookies and similar technologies, including:
- Google Analytics, to understand site traffic and how people use the site
- The Meta Pixel, to measure and improve our Facebook and Instagram advertising
These tools may set cookies or collect device and usage information. You can control cookies in your browser settings. Blocking some cookies may affect how parts of the site work.
Third parties who may receive information
We may share information with service providers that help us run our business, including:
- Meta (Facebook and Instagram), for lead ads, the Meta Pixel, and related advertising tools
- Google, for analytics and advertising tools
- Supabase and our customer relationship management (CRM) system, to store and manage leads and contacts
- Hosting and website providers that keep this site online
These providers receive only the information needed to perform their services for us. We do not sell personal information to third parties, and we do not share it for their own marketing.
How long we keep information
We keep personal information for as long as we need it to respond to your request, manage a project, or run our business, and for a reasonable period afterward for records, customer service, and legal requirements. When we no longer need it, we delete it or de-identify it.
Your choices and requests
You may ask us to stop contacting you. You may also ask us to access, correct, or delete the personal information we have about you.
To make a request, use the business contact details already shown on our site:
- Email: colin@jhcustomdeckworks.com
- Phone: (512) 636-3242
- Contact form: jhcustomdeckworks.com/contact/
We will review your request and respond in a reasonable time.
Children
Our website and services are intended for adults who may want deck, fence, or outdoor structure work. We do not knowingly collect personal information from children.
Governing law
This policy is governed by the laws of the State of Texas, without regard to conflict of law rules.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. The current version will always be posted here.
Contact us
J&H Custom Deckworks
Marble Falls, Texas
Serving Central Texas and surrounding areas
Email: colin@jhcustomdeckworks.com
Phone: (512) 636-3242
jhcustomdeckworks.com/contact/